Closed ThreadSubscribe
Thread Tools
Search this Thread
Jun 27, 2018, 3:02 pm
#1126
sannmann
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,284
Originally Posted by zombietooth
The insanity here is that late yesterday, a new purchaser would have been offered an RPU upgrade and would've cleared immediately, bypassing everybody on the list, in spite of fare class, status, or time on the list.
This.
Exactly why this notion of gaming the system is fallacious. The system is broken. New upgrade requests bypass the waitlist entirely.
Jun 27, 2018, 3:08 pm
#1127
Kacee
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,815
Originally Posted by sannmann
Exactly why this notion of gaming the system is fallacious. The system is broken. New upgrade requests bypass the waitlist entirely.
Several years ago, when stalled upgrades were similarly endemic, there was a school of thought that it was better not to waitlist instruments at all, but simply wait until UA opened R, then swoop in for the upgrade.
Jun 27, 2018, 3:10 pm
#1128
timbre
Join Date: Dec 2007
Location: MDE
Programs: UA 1K - 1MM, DL Gold - 2MM, AA Plat - 2MM
Posts: 279
Originally Posted by Kacee
Several years ago, when stalled upgrades were similarly endemic, there was a school of thought that it was better not to waitlist instruments at all, but simply wait until UA opened R, then swoop in for the upgrade.
In the past, when I have had an extra instrument, I would go ahead and upgrade with the additional instrument and then call to get the unused one back. I am not sure if the system will still allow that.
Jun 27, 2018, 3:31 pm
#1129
Kacee
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,815
Originally Posted by timbre
In the past, when I have had an extra instrument, I would go ahead and upgrade with the additional instrument and then call to get the unused one back. I am not sure if the system will still allow that.
You can't apply a new instrument to a segment that is already waitlisted for an instrument upgrade. You have to call to have the waitlist request removed.
Jun 27, 2018, 5:32 pm
#1130
LAXOGG
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Originally Posted by iluv2fly
I saw a PN available and called GS to have my upgrade cleared. They said that they are not allowed to do that any longer. They said the computer must do it. This was about nine months ago IIRC. I have tried the few times when this situation presented itself again and it was a solid no-go.
My experience as well.
Jun 28, 2018, 12:21 am
#1131
PV_Premier
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,711
Originally Posted by Kacee
Several years ago, when stalled upgrades were similarly endemic, there was a school of thought that it was better not to waitlist instruments at all, but simply wait until UA opened R, then swoop in for the upgrade.
at that time it was still easy/possible to monitor R with EF 
Jun 28, 2018, 9:46 am
#1132
nomad420
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,656
Originally Posted by iluv2fly
I saw a PN available and called GS to have my upgrade cleared. They said that they are not allowed to do that any longer. They said the computer must do it. This was about nine months ago IIRC. I have tried the few times when this situation presented itself again and it was a solid no-go.
Interesting, I just upgraded my last two flights with instruments with a phone call and in my case NO R space was showing but F was wide open at about T96hrs.
Jun 28, 2018, 10:28 am
#1133
nomad420
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,656
Originally Posted by Kacee
You can't apply a new instrument to a segment that is already waitlisted for an instrument upgrade. You have to call to have the waitlist request removed.
This seems kind of obvious, didn't read full thread above but why would anybody even want to do this? It would seem if you are doing this to push an upgrade through when you see R space open up I have just called and asked to push my previous waitlisted instrument upgrade through. Contrary to other post I have not gotten the "the computer needs to do it" line.
Jul 1, 2018, 7:28 am
#1134
goodeats21
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,236
Quick question.
Any advice where the TPAC leg is already confirmed upgrade via GPU, but the following domestic flight from hub to DAY is showing as eligible for CPU (up arrow), and now has R >0?
I tried the 1K line and was told I needed to use an RPU, as the Global could not be retroactively applied to the final flight...even after checking with a CSR "lead agent".
I am 99% sure the agent is just bad, but wanted to double check in case there have been some new experiences. I can certainly try again, but wondered how hard to push versus having something noted on the ticket....
Obviously, not a situation where I can remove the cert and reapply, as I would lose the R space on the TPAC.
Jul 1, 2018, 7:52 am
#1135
cfischer
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,426
Originally Posted by goodeats21
Quick question.
Any advice where the TPAC leg is already confirmed upgrade via GPU, but the following domestic flight from hub to DAY is showing as eligible for CPU (up arrow), and now has R >0?
I tried the 1K line and was told I needed to use an RPU, as the Global could not be retroactively applied to the final flight...even after checking with a CSR "lead agent".
I am 99% sure the agent is just bad, but wanted to double check in case there have been some new experiences. I can certainly try again, but wondered how hard to push versus having something noted on the ticket....
Obviously, not a situation where I can remove the cert and reapply, as I would lose the R space on the TPAC.
bad agent. Call again.
Jul 1, 2018, 4:26 pm
#1136
goodeats21
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,236
Originally Posted by cfischer
bad agent. Call again.
Thanks for the confirmation. 15 minutes wasted on the phone just now..mostly on hold...but they finally cleared it.
Jul 6, 2018, 1:33 pm
#1137
fumje
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,624
I am coming to think something has been changed on the front-line agents' computers. I had a couple experiences this week with trying to push upgrades through. In one case I watched the status while the agent worked and saw the booked count go up, but then the agent came back and said it wouldn't go, and the count went down again. This leads me to believe that, at least without involving the help desk, they do need the 'computer' to do it.
Jul 6, 2018, 2:24 pm
#1138
tht
Join Date: Mar 2004
Location: NYC, BLR, LHR, SIN and a few others
Programs: UA 1K 1.01 MM
Posts: 1,245
Had this happen yesterday, call took 8mins, mostly on hold while the agent talked to a different party. Saw the R count decrease after they cleared it.
Jul 6, 2018, 2:42 pm
#1139
Catbert10
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,628
Today I saw R3 while waiting on RPUs to clear for the littlest Catbert and myself. Called the 1K line. Agent went off to talk to someone for about 5 minutes, came back, said it would take about 5 minutes to complete processing and show up in my reservation, asked which seats we wanted. Finally showed up 30 minutes later, with the requested seats.
Jul 27, 2018, 3:23 pm
#1140
Kmxu
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 7,051
No luck today :(
I called 1K line about GPU-waitlisted flight. The agent was extremely nice, but she would not do anything. She insisted that there was no upgrade space available and said that I was priority waitlisted and it would be cleared when there were seats available for upgrade. For this SFO-HKG, I saw R1 two weeks again (I did not call) and then became R0. I have seen R2 for the entire day today. I did not check R space in the past four days. Perhaps, I should wait for another day and call again if I am still waitlisted and there are still R2..
Show Printable Version
Email this Page
Reply Closed Thread
- First
- Prev
- 76 / 82
- Next
- Last
70
71
72
73
74
75
76
77
78
79
80
81
82
Forum Jump
Contact Us -Manage Preferences - Archive -Advertising -Cookie Policy -Privacy Statement -Terms of Service -
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.
