Progressive Insurance Review 2024 | Bankrate (2024)

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• Auto insurance is still available in all states. However, due to inflation and increased risk, Progressive has slowed down advertising in several states like Texas, New York, California and others.
• Home insurance is available in all states, but Progressive began nonrenewing some homeowners policies in Florida in late 2023.
• At the start of 2022, Progressive changed its underwriting requirements for shingle roofs in Florida. Now, all roofs must be under 16 years old to maintain or acquire coverage.
• As of January 2023, Progressive stopped offering coverage for some Kia and Hyundai vehicles due to a substantial increase in theft. Policyholders who already have insurance on the models of concern are able to keep their coverage.

Progressive car insurance cost

Car insurance from Progressive costs an average of $2,021 per year for a full coverage policy and $576 per year for a minimum coverage policy, according to May 2024 data from Quadrant Information Services. That’s fairly affordable compared to the national average cost of car insurance, which is $2,299 per year for full coverage and $637 per year for minimum coverage policies.

Keep in mind, though, that Progressive is one of the nation’s largest insurers and sells auto insurance through a variety of distributors. Depending on how you get your auto insurance quotes, your rates may differ. Below, we’ll compare Progressive’s average rates to the national average for a range of driver profiles, from young drivers to individuals with violations.

How much is Progressive car insurance?

Your driving history is a large factor in your ability to find cheap car insurance. If you have incidents like at-fault accidents or speeding tickets, on your driving record, you’ll likely pay more than if you had a clean driving record. DUIs tend to affect rates most significantly. While many companies choose not to write policies for drivers with DUIs on their driving records, Progressive typically does.

Auto insurance rates are known to fluctuate frequently, but you can rely on Bankrate to offer you the latest options available.

Progressive car insurance quotes by age

In most states, car insurance carriers use driver age or experience as a rating factor when setting premiums. Since younger drivers typically have less experience and a higher statistical rate of accidents, insurers see them as a higher risk and charge more for coverage.

We’ve analyzed average premiums for drivers with clean records across several age groups and compared Progressive’s rates with the national average. In general, young drivers who stay on their parents’ policy receive much lower rates than those who purchase standalone policies, especially as teens.

*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.

Auto insurance rates are known to fluctuate frequently, but you can rely on Bankrate to offer you the latest options available.

Compare Progressive car insurance rates

Each car insurance company uses a different set of calculations to set premiums based on a wide variety of rating factors. For some drivers, Progressive may offer the cheapest rates, while other drivers may find more affordable coverage from a different provider based on their profile. That’s why comparing rates during the shopping process is so important: average rates only tell part of the story. To show how rates can vary, we analyzed average premiums from Progressive and nine other top-rated car insurance companies.

Auto insurance rates are known to fluctuate frequently, but you can rely on Bankrate to offer you the latest options available.

Progressive customer satisfaction

Customer satisfaction ratings can help you determine if a car insurance company is the best fit for your needs. Third-party ratings are a good place to begin your research. AM Best, an industry leader, assesses insurers’ overall financial strength and ability to pay out claims, which are reflected in a score from A++ (Superior) to D- (Poor). A higher score indicates a lower likelihood that the company will be unable to pay claims. J.D. Power, a consumer data analytics company operating in the automotive and insurance spaces, publishes several studies each year on insurance customer satisfaction, rating providers on a 1,000-point scale.

Progressive auto claims satisfaction

Progressive car insurance discounts

Progressive offers a large list of discounts that may help you lower your auto insurance premium. While discount availability varies by state, some of the most impactful discounts include:

• Automatic payments: Signing up for automatic payments that come directly from a bank account might lower your rate.
• Homeowner: If you own a home — even if you don’t insure it with Progressive — you might be able to save money on your auto insurance premium.
• Name Your Price: Although not technically a discount, this unique feature could save you money. With Name Your Price, you can input your budget amount and Progressive will display coverage options that fall within your requirements.
• Snapshot: Progressive’s car insurance telematics program is called Snapshot, and it tracks your driving habits and might assign you a personalized discount based on the data.
• Good student: If someone on your policy is a full-time student under age 23, you can earn a discount if they maintain a B average or better.
• Pay in full: Opting for annual payments rather than a semi-annual or monthly premium could earn you a discount on your auto policy from Progressive.
• Online quote/sign online: Getting a quote online and signing your documents online can earn you separate discounts on your policy.

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Progressive home insurance cost

The average cost of home insurance from Progressive is $2,359 per year for a policy with $300,000 in dwelling coverage. Comparatively, the national average is $2,153 per year for the same coverage. Your home insurance rates will vary based on a number of factors, including how much coverage you need. Below, you can see Progressive’s average rates compared to the national average for several levels of dwelling coverage.

Home insurance rates are known to fluctuate frequently, but you can rely on Bankrate to offer you the latest options available.

Compare Progressive homeowners insurance rates

When shopping for a home insurance policy, it’s important to compare rates from multiple companies. While some homeowners may find cheap home insurance through Progressive, others might be eligible for lower rates from another company, based on their location, home information and other ratings factors. Consider requesting home insurance quotes from at least three companies before deciding on a provider for your homeowners insurance. As a starting point, we’ve analyzed average annual premiums for 10 leading home insurance providers, including Progressive, and compared each rate to the national average.

Home insurance rates are known to fluctuate frequently, but you can rely on Bankrate to offer you the latest options available.

Progressive customer satisfaction

Third-party ratings can give potential customers a picture of Progressive’s customer satisfaction in the home insurance sector. J.D. Power’s U.S. Home Insurance and Property Claims Satisfaction studies analyze overall customer satisfaction and claims experiences in the embattled property insurance industry, rating each company on a 1,000-point scale. Overall, Progressive performed poorly in 2023 and 2024 homeowners insurance customer satisfaction studies from J.D. Power.

Progressive homeowners claims satisfaction

Progressive home insurance discounts

Home insurance discounts could help you find cheaper home insurance from Progressive. Discount availability varies, so be sure to ask an agent if you’re eligible for the discounts below or other offered by Progressive:

• New home construction: Newer homes might have a lower risk for damage, so Progressive could give you a discount on your home insurance.
• New purchase: You might get a discount for recently buying a home. The home doesn’t have to be a new build to qualify, as long as it’s a new purchase for you.
• Pay in full: If you pay your home insurance in full, you could receive a discount. This discount is not likely available for policies paid in full from escrow accounts.
• Quote in advance: If you get a quote prior to the effective date of your policy, you might save some money.

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Pros and cons of Progressive life insurance

Progressive life insurance could be right for some shoppers, but comparing life insurance options is often a good idea. Keep in mind that finding cheap life insurance will depend more on your qualifications and the policy type you choose. Here are some of the pros and cons of Progressive life insurance that we thought were particularly notable:

Progressive life insurance riders

Progressive does not include life insurance rider information on its website, but it does provide a list of common offerings. Rider availability will likely depend on the type of policy you choose and which company underwrites your coverage. Keep in mind that adding riders will increase the cost of your life insurance, but it may be worth it for the extra coverage. The best way to know what riders are available to you and how much they will cost is to request a quote and talk with an agent from the company handling your chosen policy type.

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To get a closer perspective on real policyholders’ experiences with Progressive, we reached out to Bankrate staffers to speak with people who have insurance policies with Progressive. We spoke to Adam, who’s had Progressive auto insurance for 19 years and Progressive home insurance for eight. Here’s what he had to say about Progressive’s customer service:

“I've been with Progressive almost 20 years, overall their customer service and claims handling have been incredible. I've only had one accident, and the subsequent claim, after having them for 15 years and the process was very smooth, no issues with the repair facility or haggling with an adjuster.”