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3 January 2022
- 9 replies
- 305 views
9 replies
Userlevel 7
+11
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drnewcomb
- Pillar
- 1431 replies
- 2 years ago 3 January 2022
Interesting question. The phone is locked. Most modern smartphones don’t show the IMEI on the outside, you have to get access to the settings. All you have to go by is the SIM number. T-Mobile won’t tell you who the SIM is assigned to due to privacy issues.
Very few of us on this forum are T-Mobile employees (I’m not). Let me think about this.
T-Mobile’s website is not very helpful:
“I found a lost T-Mobile phone. What should I do with it?
First of all, thank you! Please visit T-Mobile.com to find the nearest T-Mobile store and bring the device there. We'll reunite it with its owner.”
In your case, the nearest T-Mobile store is thousands of km away.
Here’s a thought. Try this. Most Americans don’t use a SIM PIN. Try putting the SIM in an unlocked mobile phone and call T-Mobile International Support at +1-505-998-3793. If it works, it won’t cost anyone any money.
I don't speak for T-Mobile.
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loic.setis
- Author
- First activity
- 1 reply
- 2 years ago 3 January 2022
Thanks for the last tip, unfortunaltly the owner disabled the SIM card, I understand why.
I am waiting for an answer from a T-Mobile employee, I can give the SIM card numbers the IMEI and my email on MP.
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Userlevel 7
+11
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drnewcomb
- Pillar
- 1431 replies
- 2 years ago 3 January 2022
OK. It was just a thought that came to my mind. I’d expect the SIM to be disabled. That’s what I’d do.
Do you have a Twitter account? T-Mobile employees monitor @TMobileHelp on Twitter. Unfortunately, they do not have any other sort of online chat. Some keep an eye on this forum but do not follow all posts. This is mostly a community forum.
I don't speak for T-Mobile.
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Userlevel 6
+15
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tmo_mike_c
- Community Manager
- 2439 replies
- 2 years ago 3 January 2022
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Landrbee2012
- First activity
- 2 replies
- 1 year ago 4 May 2023
I found a sim card and I don’t have a phone but I used a website to look it up and it say’s the account number is 9000264
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Userlevel 7
+16
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fireguy_6364
- Pillar
- 5854 replies
- 1 year ago 4 May 2023
toss it. odds are if anyone had lost it they would have hopefully by this point went and got another one.
***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
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Userlevel 3
+3
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ttocs
- Helper Level 2
- 74 replies
- 1 year ago 4 May 2023
Old post, but in general I would takeit to the police andtell them where you found it. If I lost a phone I would go to the police and see if a phone was found and turned in. My Moto lets me put my message on my lock screen. I have an email address to contact me if it’s lost and found by a decent human.
Cheers, Scott
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Landrbee2012
- First activity
- 2 replies
- 1 year ago 5 May 2023
Ttocs it was a sim card
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Userlevel 3
+3
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ttocs
- Helper Level 2
- 74 replies
- 1 year ago 5 May 2023
Ttocs it was a sim card
Re-read the original post.
Cheers, Scott
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